BUSINESS COMMUNICATION

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BUSINESS COMMUNICATION
HOW COMMON IS SEMANTIC NOISE IN BUSINESS CONVERSATIONS?
Semantic noise occurs in nearly all business conversations.
IN WHICH OF THE FOLLOWING SITUATIONS WOULD AN EXTROVERTED PROFESSIONAL LIKELY PERFORM
MORE STRONGLY THAN AN INTROVERTED COUNTERPART?
Speaking at a press conference
Networking at a party
Making cold calls to potential clients
Which of the following are among the eight quidding principles that Forni, founder of the Civility
Initiative, has recommended for improving civility?
Listen to the voice of empathy
Get to know people around you
Disagree graciously and refrain from arguing
ACTIVE NONVERBAL COMMUNICATION IS AN ESSENTIAL PART OF
Paying attention
PEOPLE WITH LOW SELF-MANAGEMENT TEND TO BE PESSIMISTS. THIS MEANS THEY ARE LIKELY TO
Believe that any failure means they are incompetent.
Look back at past events instead of looking forward to the future.
Feel trapped in unhappy, disappointing circumstances.
THE PROCESS OF SENDING AND RECEIVING VERBAL AND NONVERBAL MESSAGES BETWEEN PEOPLE IS
CALLED
Interpersonal communication.
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